General Information

Page Contents:   Pricing;    Orders;    Minimum Orders;    Rush Service;    Samples & Proofs;    Un-printed Items;   
                        Shipping Information;       General;         Disclaimer;          Catalogs

Other Pages:    Artwork;   Stock Art;    How To Order;    Printable Order Form;    Over/Under Charges

Custom printed promotional and personalized promotional products discounted at sale prices with imprinted logos or your advertising and special marketing message. Personalized promotional products are on sale at special reduced (cheap) prices to fit every economy budget.  Discounted and wholesale promotional products are printed with your custom imprinted personalized message or advertising logo.  Advertising Cheap promotional products are always available with our specially discounted prices, and can put your name in front of your customers. Custom promotional products with a personalized logo imprint is our specialty. Customized promotional products printed with your promotional message are normally shipped in 8-15 working days. You can place your custom logo on promotional products at our discounted prices, and have your advertising campaign off and running in no time. promotional products are available at our regular discounted wholesale prices.

PRICING

Smemguy3.GIF (994 bytes)Pricing -- All items on this website are list or special sale prices prices, priced per item and are F.O.B. factory in the USA. Most prices change between January 1 and March 15 of each year and we update our website as quickly as possible. Be aware that during these months some prices may not have been updated. We reserve the right to charge the correct amount.  All prices and specifications are subject to change without notice.

        Minimum Order: There is a minimum $DOLLAR$ order as well as each product has minimum quantities that may be purchased.

        Combined Pricing: When ordering a combination of different items, quantities usually cannot be combined for lower pricing - there are a VERY few exceptions.

        Pricing Intermediate Quantities: For quantities between the listed quantities shown on our Web Site or catalogs, we charge the unit rate for the next lower quantity shown.

WARNING!     Production times are stated in specific days and we do our very best to meet those time frames, but there are many variables that can impact our ability to ship in a given situation. We have no control over a carrier to deliver on time. We will make our best effort to ship on schedule, BUT, we do not make guarantees.  The customer ultimately bears the burden if an order is not delivered on time.  We will not take back imprinted product.



Custom printed promotional and personalized promotional products discounted at sale prices with imprinted logos or your advertising and special marketing message. Personalized promotional products are on sale at special reduced (cheap) prices to fit every economy budget.  Discounted and wholesale promotional products are printed with your custom imprinted personalized message or advertising logo.  Advertising Cheap promotional products are always available with our specially discounted prices, and can put your name in front of your customers. Custom promotional products with a personalized logo imprint is our specialty. Customized promotional products printed with your promotional message are normally shipped in 8-15 working days. You can place your custom logo on promotional products at our discounted prices, and have your advertising campaign off and running in no time. promotional products are available at our regular discounted wholesale prices.

ORDERS

Smemguy3.GIF (994 bytes) Telephone Orders: Due to the complexities of the printing business, we will accept telephone (voice) orders, but they should be confirmed by fax or email before we proceed.  You are responsible if we proceed with the order and it is completed or printed incorrectly and you have not sent written verification of the order or the imprint.

Smemguy3.GIF (994 bytes)Increase in Order: Any notification of increase received by Extra Mile will normally be treated as a separate order and billed accordingly, unless the factory has not yet processed the original order.

Smemguy3.GIF (994 bytes)Cancellations: Costs incurred for artwork, plates, composition and all work accomplished prior to cancellation will be billed. A minimum charge of $50 for cancellation will apply, unless the order has not been processed in our order entry department.  

Smemguy3.GIF (994 bytes)Non-fulfillment of Orders: We cannot assume liability for non-fulfillment of orders caused by our factory's inability to obtain materials, embargoes, strikes, fires or any other causes beyond our control.

 

Custom printed promotional and personalized promotional products discounted at sale prices with imprinted logos or your advertising and special marketing message. Personalized promotional products are on sale at special reduced (cheap) prices to fit every economy budget.  Discounted and wholesale promotional products are printed with your custom imprinted personalized message or advertising logo.  Advertising Cheap promotional products are always available with our specially discounted prices, and can put your name in front of your customers. Custom promotional products with a personalized logo imprint is our specialty. Customized promotional products printed with your promotional message are normally shipped in 8-15 working days. You can place your custom logo on promotional products at our discounted prices, and have your advertising campaign off and running in no time. promotional products are available at our regular discounted wholesale prices.

MINIMUM ORDER: $250

NOTICE: In order to receive discounted pricing, your total order (excluding shipping) must exceed the Product Discount Minimum specified above.  EXCEPTION: The minimum international order is $1000 (Canada/Mexico $500).  In addition, we require that the international customer either arrange shipping, or we ship on the customer's UPS, Fed-Ex. or Airborne account.

Smemguy3.GIF (994 bytes) PRODUCT Minimum: The normal minimum order is the lowest price/quantity category listed on our product pages, however, many suppliers will sell Less Than Minimum (LTM) orders on many products.  The absolute minimum is one-half the normal  minimum order and often carries an extra charge of $25 - $75 depending on the product. Contact us for details

 

Custom printed promotional and personalized promotional products discounted at sale prices with imprinted logos or your advertising and special marketing message. Personalized promotional products are on sale at special reduced (cheap) prices to fit every economy budget.  Discounted and wholesale promotional products are printed with your custom imprinted personalized message or advertising logo.  Advertising Cheap promotional products are always available with our specially discounted prices, and can put your name in front of your customers. Custom promotional products with a personalized logo imprint is our specialty. Customized promotional products printed with your promotional message are normally shipped in 8-15 working days. You can place your custom logo on promotional products at our discounted prices, and have your advertising campaign off and running in no time. promotional products are available at our regular discounted wholesale prices.
 

EXAMPLES:

FAST: We have 4 or 6-Day Service on:
Food Service, Playing Cards, Acrylic Mugs, Letter Slitters, Key Rings, and Lanyards.


FASTER: We have 2 or 3-Day Service on: Coffee Mugs, Pencils, some Pens.
 Bags can be produced in as little as 1-2 working days following proof approval.  

FASTEST  We even have 1-Day Service on products!!!

WARNING!    Rush times will be stated in specific days and we do our very best to meet those time frames, but there are many variables that can impact our ability to ship in a rush situation. We have no control over a carrier to deliver on time. We will make our best effort to ship on schedule, BUT, we do not make guarantees.  The customer ultimately bears the burden if an order is not delivered on time.  We will not take back imprinted product that is delivered late under rush service..

PROOFS:  In most cases we cannot provide production or fax proofs for RUSH service.  You must take the risk on the acceptability of the final printing.  We will fix or replace product if we print your artwork wrong, but we cannot accept responsibility for whether your imprint  "looks good" or is acceptable to you when it is being printed on a rush basis.

NOTE:   The minimum international order is $1000 (Canada/Mexico $500).  In addition, we require that either the international customer arrange shipping, or we ship on the customer's UPS, Fed-Ex or Airborne account.  Normally, we do not provide rush service for international sales.
 

Custom printed promotional and personalized promotional products discounted at sale prices with imprinted logos or your advertising and special marketing message. Personalized promotional products are on sale at special reduced (cheap) prices to fit every economy budget.  Discounted and wholesale promotional products are printed with your custom imprinted personalized message or advertising logo.  Advertising Cheap promotional products are always available with our specially discounted prices, and can put your name in front of your customers. Custom promotional products with a personalized logo imprint is our specialty. Customized promotional products printed with your promotional message are normally shipped in 8-15 working days. You can place your custom logo on promotional products at our discounted prices, and have your advertising campaign off and running in no time. promotional products are available at our regular discounted wholesale prices.
 

SAMPLES & PROOFS

Smemguy3.GIF (994 bytes)  RANDOM SAMPLES:  FREE random samples are normally provided for inexpensive items or items that cannot be used.  If the single item has utility, then there will normally be a charge for the sample + shipping.

Smemguy3.GIF (994 bytes)  FAX PROOF:  the cost of a Fax Proof ranges between $5.00 and $15.00 (exception is yardsticks where the fax proof costs $20.00).  We recommend this over getting a product proof if all you want to do is check that we have the imprint correct.  If color or registration is critical we suggest you order a product proof.

 Smemguy3.GIF (994 bytes) PRODUCT PROOF:  Again the cost will vary by product.  In most cases you will pay for the setup/screen charges + a proof charge per imprint color + the item + shipping.  In general (but not always) the proof charges will be waived if you place an order without change - so your net cost for the product proof will generally be $20-50 if you proceed without change (several products have very high product proof charges, so your net cost is much higher - please check in advance).  Getting a product proof will add 4-8 working days to the production process + the time you take in returning the approval.

Smemguy3.GIF (994 bytes)  CERAMIC & GLASS - Speculative Samples: The factory's policy is to issue a speculative product sample for your approval prior to production for (1) all orders of 500 pieces or larger,  (2) all orders with complicated artwork, and (3) all orders requiring the use of the decal process. We reserve the right to render a proof on any order. Waiving approval of the spec sample for the aforementioned conditions to expedite quicker delivery will also waive all your rights to any claims. Normal art and screen charges are still applicable. Any revisions or changes to your original instructions for any speculative samples will incur additional art, screen, and sampling charges, and will revise your scheduled ship date. These charges are non-refundable. Delays to spec sample approvals may require a change in your scheduled ship dates. Due to the variances in production equipment, processing, inks and other conditions between proofing (sampling) and the actual production run, a reasonable variation from the production sample to the production run is considered within industry standards.

Custom printed promotional and personalized promotional products discounted at sale prices with imprinted logos or your advertising and special marketing message. Personalized promotional products are on sale at special reduced (cheap) prices to fit every economy budget.  Discounted and wholesale promotional products are printed with your custom imprinted personalized message or advertising logo.  Advertising Cheap promotional products are always available with our specially discounted prices, and can put your name in front of your customers. Custom promotional products with a personalized logo imprint is our specialty. Customized promotional products printed with your promotional message are normally shipped in 8-15 working days. You can place your custom logo on promotional products at our discounted prices, and have your advertising campaign off and running in no time. promotional products are available at our regular discounted wholesale prices.


UN-PRINTED ITEMS - YES!
 

Minimum Sale: $250.00

For $250 - $1000: 
    In general the price is 75% of the list quantity price (25% discount off List) 
    NOTE:  The 75% estimate is generally accurate true in most situations, but not all, please ask for a quote.

Specific Exceptions: 
   ●  Un-imprinted Blankets: No discount -- blankets are listed un-imprinted 
     Playing Cards: Use end-quantity price
   ●  Bags:
Un-imprinted price is 20% off list.
     SanfordŽ Pens and Markers are not available un-imprinted.
  
   Food Service (napkins, cups plates):  Contact us for pricing
  
●  There are many others as well - please ask for a quote.

For $1000+: Contact us for pricing.  We need the following information:

  • (1) the product name and Item Number,
  • (2) the quantity you wish to purchase, and
  • (3) the ZIP code for shipping:  extra-mile

Returns:  There will generally be a 20% re-stocking fee for most items.  Note, boxes (tuck and chipboard) are NOT returnable.

Custom printed promotional and personalized promotional products discounted at sale prices with imprinted logos or your advertising and special marketing message. Personalized promotional products are on sale at special reduced (cheap) prices to fit every economy budget.  Discounted and wholesale promotional products are printed with your custom imprinted personalized message or advertising logo.  Advertising Cheap promotional products are always available with our specially discounted prices, and can put your name in front of your customers. Custom promotional products with a personalized logo imprint is our specialty. Customized promotional products printed with your promotional message are normally shipped in 8-15 working days. You can place your custom logo on promotional products at our discounted prices, and have your advertising campaign off and running in no time. promotional products are available at our regular discounted wholesale prices.

SHIPPING  INFORMATION

Smemguy3.GIF (994 bytes)Shipping Rates: Shipping rates are quoted for estimating purposes only, based on estimated rates, weights, number of cartons and method of shipping. Final costs are controlled by the carriers' rates and the actual cartons, weights, and shipping method employed at the time of shipment. Your delivery date requirements will override any requested shipping method.  You are responsible for the actual shipping cost, regardless of our initial estimate.  We make every attempt to estimate the costs accurately but on 1% -4% of our orders additional billing/refund is necessary.

Shipping Methods: Products will be shipped from the factory via the best available route, taking into consideration the speed of delivery and cost. Your delivery date requirements will over ride any requested shipping method.  Shipments are normally sent United Parcel Service or Fed-EX. If you do not specify routing or carrier, we will make this selection for you, but we cannot be held responsible for any extra charges involved if this method is not always the cheapest. We can only control date of shipment, and cannot be held responsible for arrival date.

Shipping Cost: The cost of shipping is based on the individual weights of the packing cartons (generally up to 45-50 lbs. per carton).  Weights are indicated on some product pages. We can ship product almost any way you wish; normal shipping is UPS or Fed-X ground.  Our quoted shipping costs are ESTIMATES  --  you are responsible for the actual shipping cost.

If you e-mail us (sales@extra-mile.com) your order and the chosen shipping method (Ground, 3-Day, 2-Day, or Next Day), we will estimate the UPS shipping cost based on your information and notify you by return e-mail.

NOTE - Additional Shipping Costs

Our total "shipping cost" or "shipping & handling" includes more than just the freight cost.  It also includes insurance, labeling, packing, and handling charges and varies according to supplier. Some of these costs are estimated below.

Handling & Labeling: $2.50 - $10.00 per shipping carton; varies according to supplier.

Split/Drop/Release Shipments: $7.50 - $10.00 for each carton after the first.  

Palletizing: Large orders or those being shipped by common carrier (not UPS or Fed-Ex) will often require being palletized and shrink-wrapped. The cost is usually $15.00 per pallet.

Third Party Freight Billing: A processing charge of $15 per carton/skid will be charged to cover paper work involved with third party freight billing.

C.O.D.:  Sorry, we will not ship C.O.D.

Use of USPS:  If you require use of the U.S. Postal Service there may be additional charges because our factories must make special arrangements for mailing packages through USPS. The cost of shipping is often less, particularly overseas, but it is often not possible to track shipments. 

Preferred Shipping Carriers

UPS logo
UPS
www.ups.com
Fedex Freight Logo
FEDEX Freight
www.fedexfreight.fedex.com/
fedex logo
FEDEX
www.fedex.com
USPS
USPS
www.usps.com

Custom printed promotional and personalized promotional products discounted at sale prices with imprinted logos or your advertising and special marketing message. Personalized promotional products are on sale at special reduced (cheap) prices to fit every economy budget.  Discounted and wholesale promotional products are printed with your custom imprinted personalized message or advertising logo.  Advertising Cheap promotional products are always available with our specially discounted prices, and can put your name in front of your customers. Custom promotional products with a personalized logo imprint is our specialty. Customized promotional products printed with your promotional message are normally shipped in 8-15 working days. You can place your custom logo on promotional products at our discounted prices, and have your advertising campaign off and running in no time. promotional products are available at our regular discounted wholesale prices.

 

GENERAL INFORMATION

Smemguy3.GIF (994 bytes)Patents, Copyrights and Trademarks: Customer, by submitting copy for use by us, represents, warrants, and guarantees that its use on the items ordered by Extra Mile or its agents  will not violate any applicable laws including, without limitation, trademark, patent or copyright. Customer agrees to hold harmless, indemnify, and defend Extra Mile, at customer's expense, with counsel of our choosing, from and against all claims and expenses related to production, distribution, sale, use, or catalog display of such copy. Unless otherwise specifically agreed in writing, customer's order shall constitute customer's consent to Extra Miles' use, photography, or display of copy or imprinted product for advertising, marketing, or related purposes.

 Smemguy3.GIF (994 bytes)Return Goods Policy: If an error should occur, the following procedure must be followed:

    FIRST: Contact Extra Mile about the problem and obtain specific instructions on how to proceed relative to your problem.  You must submit a written description of the problem immediately.

  1. Submit random samples explaining the problem to Extra Mile, within 10 days of receipt.
  2. Do not destroy the shipment. Hold it until we advise you of disposition.
  3. NOTE: Most shipping carriers must see shipment if damage has occurred in transit.
  4. Returns cannot be accepted after 21 days from date of shipping.
  5. If we have erred, we will either replace or credit the order.
  6. Freight Claims:  It is normally the responsibility of the consignee to file the claim. As the shipper, we cannot allow any credit, as we cannot file the claim or collect from the carrier. Technically, the legal responsibility passes from us to the customer when the merchandise is consigned to a carrier. However, we are often able to get reimbursement from the shipper and will gladly supply any information and/or copies of documents we may have if you make a claim.  All merchandise should be inspected immediately upon arrival. If damage is found, contact carrier for inspection. Inspection must be made within 10 days of delivery in order to place a claim.
  7. There will normally be a 20% re-stocking fee on unprinted items.  Some items, even if unprinted, may not be returned.

Smemguy3.GIF (994 bytes)  Packaging

Normal Packaging:  Most products are packed in bulk with no special packaging, unless otherwise specified. If you want something special, please ask.

Special Packaging: Ask for a quote on special packing to meet your needs. Some products have gift boxes and/or mailers available.


Smemguy3.GIF (994 bytes)  Catalogs:  We do NOT publish a catalog of our products - our website functions as our catalog. 

 

Custom printed promotional and personalized promotional products discounted at sale prices with imprinted logos or your advertising and special marketing message. Personalized promotional products are on sale at special reduced (cheap) prices to fit every economy budget.  Discounted and wholesale promotional products are printed with your custom imprinted personalized message or advertising logo.  Advertising Cheap promotional products are always available with our specially discounted prices, and can put your name in front of your customers. Custom promotional products with a personalized logo imprint is our specialty. Customized promotional products printed with your promotional message are normally shipped in 8-15 working days. You can place your custom logo on promotional products at our discounted prices, and have your advertising campaign off and running in no time. promotional products are available at our regular discounted wholesale prices.

*Disclaimer:  Products and logos shown on this Web Site (Extra Mile Enterprises) appear only to illustrate the basic product and the ability to include messages and art on them. They are never intended to suggest that the imprints represent the standard imprint location, were designed by this company, or that the products with these specific imprints are available to any purchaser without the expressed written permission of the owners of the trademark or copyrighted art or copy.