Promotional Products (Discounted)

Extra Mile sells 50,000+ custom printed promotional products - all on sale at discount prices.
Absolute Minimum order is $250.  You receive a 20% DISCOUNT on orders with product cost over $500.00 (unless on SALE)
A certain portion of our gross margin is contributed to Heifer International.

Pricing -- All items on this website are list or special sale prices prices, priced per item and are F.O.B. factory in the USA. Most prices change between January 1 and March 15 of each year and we update our website as quickly as possible. Be aware that during these months some prices may not have been updated. We reserve the right to charge the correct amount.  All prices and specifications are subject to change without notice.

        Minimum Order: There is a minimum $DOLLAR$ order as well as each product has minimum quantities that may be purchased.

        Combined Pricing: When ordering a combination of different items, quantities usually cannot be combined for lower pricing - there are a VERY few exceptions.

        Pricing Intermediate Quantities: For quantities between the listed quantities shown on our Web Site or catalogs, we charge the unit rate for the next lower quantity shown.

WARNING! 
Production times are stated in specific days and we do our very best to meet those time frames, but there are many variables that can impact our ability to ship in a given situation. We have no control over a carrier to deliver on time. We will make our best effort to ship on schedule, BUT, we do not make guarantees.  The customer ultimately bears the burden if an order is not delivered on time.  We will not take back imprinted product.

Telephone Orders: Due to the complexities of the printing business, we will accept telephone (voice) orders, but they should be confirmed by fax or email before we proceed.  You are responsible if we proceed with the order and it is completed or printed incorrectly and you have not sent written verification of the order or the imprint.

Increase in Order: Any notification of increase received by Extra Mile will normally be treated as a separate order and billed accordingly, unless the factory has not yet processed the original order.

Cancellations: Costs incurred for artwork, plates, composition and all work accomplished prior to cancellation will be billed. A minimum charge of $50 for cancellation will apply, unless the order has not been processed in our order entry department.  

Non-fulfillment of Orders: We cannot assume liability for non-fulfillment of orders caused by our factory's inability to obtain materials, embargoes, strikes, fires or any other causes beyond our control.

Patents, Copyrights and Trademarks: Customer, by submitting copy for use by us, represents, warrants, and guarantees that its use on the items ordered by Extra Mile or its agents  will not violate any applicable laws including, without limitation, trademark, patent or copyright. Customer agrees to hold harmless, indemnify, and defend Extra Mile, at customer's expense, with counsel of our choosing, from and against all claims and expenses related to production, distribution, sale, use, or catalog display of such copy. Unless otherwise specifically agreed in writing, customer's order shall constitute customer's consent to Extra Miles' use, photography, or display of copy or imprinted product for advertising, marketing, or related purposes.

Returned Artwork:  If you want your artwork returned, please request specifically that it be returned upon completion of your order.

Return Goods Policy: If an error should occur, the following procedure must be followed:

    FIRST: Contact Extra Mile about the problem and obtain specific instructions on how to proceed relative to your problem.  You must sumbit a written description of the problem immediately.

1. Submit random samples explaining the problem to Extra Mile, within 10 days of receipt.
2. Do not destroy the shipment. Hold it until we advise you of disposition.
3. NOTE: Most shipping carriers must see shipment if damage has occurred in transit.
4. Returns cannot be accepted after 21 days from date of shipping.
5. If we have erred, we will either replace or credit the order.
6. Freight Claims:  It is normally the responsibility of the consignee to file the claim. As the shipper, we cannot allow any credit, as we cannot file the claim or collect from the carrier. Technically, the legal responsibility passes from us to the customer when the merchandise is consigned to a carrier. However, we are often able to get reimbursement from the shipper and will gladly supply any information and/or copies of documents we may have if you make a claim.  All merchandise should be inspected immediately upon arrival. If damage is found, contact carrier for inspection. Inspection must be made within 10 days of delivery in order to place a claim.
7. There will normally be a 20% re-stocking fee on unprinted items.  Some items, even if unprinted, may not be returned.

Catalogs:
We do NOT publish a catalog of our products - our website functions as our catalog.  We do have some free mini-catalogs or brochures/flyers for several product lines and individual products.  Tell us what product you are interested in and we will send you what we have.

*Disclaimer:  Products and logos shown on this Web Site (Extra Mile Enterprises) appear only to illustrate the basic product and the ability to include messages and art on them. They are never intended to suggest that the imprints represent the standard imprint location, were designed by this company, or that the products with these specific imprints are available to any purchaser without the expressed written permission of the owners of the trademark or copyrighted art or copy.

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Extra Mile Promotional Products sells advertising specialties (custom printed promotional products) personalized and imprinted with your marketing message or corporate logo at special sale prices or 20% discount.

© Copyright 1998 Extra Mile Enterprises..........Last Modified: January 05, 2008.........E-mail: sales@extra-mile