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How
to Order!
Email - Fax - Phone
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Ordering by EMAIL |
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E-mail us with the
details of your order:
order by email.
Send artwork by email attachment.
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Print
Out Order Form and Fax/Mail |
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FAX Order Form
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| FAX #
574-457 8264 |
MAIL TO:
Extra Mile Promotional Products
201 E. Palm Drive, Suite 5
(UPS or Fed-Ex ONLY)
P.O. Box 68 (US Postal Service)
Syracuse, IN 46567-0068 |
NOTE: You may send your order on your own order forms.
We don't care how it comes to us - just as long as all the
information is provided.
Send artwork by email attachment.
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Ordering by Phone |
Call Extra Mile (574) 457-5222
BUT, please confirm
your order in writing!
We take no responsibility for orders that
are placed by phone
and not confirmed by you in writing.
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ON-LINE
Ordering |
We have found over the past 10 years that our customers don't
really want to use an online order form.
We have discontinued its use. Please use one of the methods described
above.
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Email Confirmation /
Receipt
We will send an email confirmation of your order within 2 working days of
receipt of your full order and artwork. If you do not receive this
confirmation - please contact us immediately.
General Information Required to ORDER:
- Product
Name
and Product Code Number
- Quantity desired
- Size, shape, thickness, etc.
- Color of item
- Imprint color or colors
- Location or placement of artwork
- Other extras desired (proofs, special printing
requirements, packaging, rush orders, etc.)
- Other special requirements unique to your needs or the
product
- Shipping address and any special shipping
requirements
- Date required - may determine how shipped
(normal production is 8-20 working days - varies
by product)
- Terms: Pre-paid by company check, money order, or
credit card (Visa, MasterCard, or American Express) -- we
need name, number, expiration date, and the billing address for the credit card)
- NOTE:
All prices assume you have camera-ready art. If you
are not sure what "camera
ready art" is, please go to the "Artwork Specs."
link above. If you do not have access to
camera-ready art, usually the
factory will be able to fix or modify your art for an additional
cost. At
the present time we do not do original artwork.
NOTICE:
(1)
Written Orders:
We take no
responsibility for incorrect orders that are not confirmed in writing or for
electronic artwork submitted without hardcopy for verification and printing
specifications. We will run/print orders according to our factory
standards unless you instruct us otherwise in writing as part of your
order. Unique or special requirements must be highlighted and clearly
obvious to us. We do NOT consider multiple emails about
quotes and/or order information to be a written order.
(2) Over or Under Runs:
Your order is subject to our over/under run policies - go to:
OVER/UNDER RUNS.
(3)
Minimum
Order:
Our normal minimum order is $250. The
minimum international order is $1000 (Canada/Mexico $500).
In addition, we require that either the international customer arrange shipping,
or we ship on the customer's UPS, Fed-Ex. DHL, or Airborne account.
(4) Terms of Sale:
See General Information.
(5) Artwork
Requirements: See
Artwork Specifications.
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